In a profound loss for the technology and entertainment sectors, Gail Evans, the influential Chief Digital and Technology Officer (CDTO) of Disney Experiences, has tragically passed away in Orlando, Florida. Known for her transformative vision and extensive leadership in digital and technological innovation, Gail Evans’ untimely death, which followed a brief illness, has left a significant impact on colleagues, industry peers, and loved ones alike. She was surrounded by her family in her final moments.
A Legacy of Leadership and Innovation
A recognized leader in the tech industry, Gail was at the helm of Disney’s digital transformation, where she led a skilled team of technologists, designers, innovators, project managers, and storytellers. Together, they brought to life Disney’s world-renowned characters, creating immersive experiences that connected audiences to the stories they loved in unprecedented ways. Gail was instrumental in the development of notable Disney projects like MagicBand+ and Hey Disney!, products that blurred the boundaries between digital innovation and physical interaction.
Her initiatives championed the fusion of digital storytelling with cutting-edge technologies, giving guests a uniquely enriched Disney experience. Through her guidance, these technologies and experiences consistently pushed boundaries, evolving from research insights and frequent consumer feedback sessions. By placing real-world testing at the heart of her innovation process, Gail ensured that Disney’s digital ventures maintained a high level of quality and engagement for millions of guests.
Professional Accomplishments and Trailblazing Influence
Before joining Disney, Gail amassed decades of experience across top global organizations, driving digital growth, fostering innovation, and advocating for the importance of diversity in the tech space. She previously served as Chief Digital Officer at Mercer, where she led the firm’s digital strategy, influencing market-leading solutions that reshaped digital experiences in the consulting industry. Her extensive leadership experience also spanned roles at Microsoft, Hewlett Packard, Bank of America, and Eastman Kodak, where she notably served as Chief Information Officer (CIO) of Kodak’s Consumer Digital business.
Throughout her career, Gail was repeatedly recognized for her achievements and was celebrated as an inspiration to countless others in tech. In 2019, she was named a finalist for the MIT Sloan CIO Leadership Award, an acknowledgment reserved for leaders who demonstrate excellence in tech-driven business transformation. She also received the Digital Diversity Network’s Phenom Award in 2018, honoring her as a trailblazer who championed diversity and inclusion within digital media and technology.
In addition, Gail was listed among the Top 100 Chief Digital Officers by Hot Topics, and she earned a place as one of the Top 100 Women in Tech Leaders to Watch in 2023. Her contributions and impact were so noteworthy that she was profiled in Netflix’s documentary series Working: What We Do All Day. In 2024, she was honored as an InspiringFifty UK recipient, recognizing her as one of the fifty leading women driving results and innovation in digital industries across the UK.
Educational Background and Passion for Mentorship
Gail held a strong academic foundation, with a Bachelor’s degree from Nazareth College, an MBA from the University of Rochester’s Simon Business School, and an Honorary Doctorate of Humane Letters from Nazareth College. She remained committed to connecting academic research with real-world technology applications throughout her career, an interest reflected in her active involvement with MIT’s Center for Information Systems Research (CISR).
Beyond her professional achievements, Gail was passionate about guiding and mentoring the next generation of women in technology. She championed programs aimed at creating more inclusive workplaces, ensuring that young female executives had the opportunities and support to succeed in a traditionally male-dominated field. Her dedication to mentorship left an indelible mark on her colleagues and mentees, many of whom viewed her as a source of inspiration, wisdom, and encouragement.
Family and Community Mourning
As news of Gail’s passing spreads, the tech and entertainment communities are in mourning, and tributes continue to pour in from colleagues, friends, and those she mentored. Her influence extended far beyond her role at Disney, resonating with anyone who knew her as a leader who prioritized integrity, compassion, and relentless innovation.
Gail’s family has requested privacy as they mourn the loss of a cherished loved one. Her contributions to both Disney and the tech community as a whole will be remembered, and her influence will continue to shape the future of digital storytelling. Details regarding her funeral arrangements and celebration of life service will be announced by her family.
The Future Without Gail Evans
As Disney and the broader technology community grapple with Gail Evans’ sudden departure, there is a shared determination to continue her work of transforming guest experiences through technology. Gail’s legacy, defined by her work at the intersection of creativity, technology, and diversity, is anticipated to inspire future projects that will uphold her visionary ideals.